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Refund Policy

Last Updated: October 2025

Quick Highlights

  • Refunds are processed within 7–10 business days of approval.
  • Partial refunds may apply based on service usage.
  • All refund requests must be submitted through our official channels.
  • We reserve the right to decline fraudulent or abusive refund requests.

1. Eligibility for Refund

Refunds are applicable under the following conditions:

  • The service/product has not been fully utilized or consumed.
  • Requests are submitted within the specified refund period.
  • No violation of our Terms of Service.

2. Non-Refundable Cases

  • Services already completed or delivered in full.
  • Discounted or promotional offers unless stated otherwise.
  • Late requests submitted after the refund window.
  • Abuse of service or violation of policies.

3. Refund Process

Follow these steps to request a refund:

  1. Contact our support team at support@growkare.com.
  2. Provide your order details, payment reference, and reason for refund.
  3. Our team will review and notify you within 2 business days.
  4. Once approved, the refund will be processed back to your original payment method.

4. Refund Timeline

Step Action Timeline
1 Submit Refund Request Within 3 days of service/order
2 Verification by Team 2 business days
3 Approval/Rejection Notification Next 1 business day
4 Refund Processed 7–10 business days

5. Payment Methods for Refund

Refunds are returned via the original payment method wherever possible:

  • Credit/Debit Cards
  • Net Banking
  • UPI or Wallets used for payment
  • Other methods may require alternate arrangements with our support team

6. Contact & Support

If you have any queries or issues regarding refunds, please reach out to us:

support@growkare.com

Our team responds within 1–2 business days.

Note: Refunds may take longer depending on your bank or payment provider. We ensure transparency and will keep you updated throughout the process.